5 WORKING DAYS  |  $5.00


5 WORKING DAYS  |  $10.00

10 Working Days  |  FREE

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10 Working Days  |  $5.00


How long does it take to ship my order?
We aim to ship all orders the same day up to 1pm. Orders placed after this time will be shipped the following working day.

Can I change the delivery address on my order? 
Yes, unless the order has already shipped.

Can I remove an item from my order?
Yes, unless the order has already been picked. 

Can I add an item to my order/change the delivery method?
Unfortunately we're not able to do this once the order has been placed. The only thing we can do is cancel the order if it has not already shipped. 

Can I cancel an order placed by mistake/duplicate order?
Yes, unless the order has already shipped.

My order hasn't arrived, what do I do?
Please allow 10 working days for your order to be delivered. If it has not arrived after this time, please contact us with your order number.

The courier has delivered my parcel, but it isn't at my address?
Please contact us within 1 week of the scheduled delivery date to report non-receipt.

Customer services are based in the UK and are open Monday - Friday 9:00AM - 5:00PM UTC.

Sam's Detailing reserves the right to amend these terms at any time.